Returns

SHIPPING RETURNS

 


Returns

Policy:

  • -You can return any Andy & Evan product purchased on www.andyandevan.com within 30 days for a full refund.
  • -You can return any Andy & Evan product purchased on www.andyandevan.com within 90 days for online store credit.
  • -Final Sale items are excluded from the above; unless they are damaged or defective or you received the wrong item or size.
  • -In order to be eligible for a refund or store credit the item(s) must meet all of the following requirements: unworn, unaltered, unwashed, undamaged, factory-attached tags still on the garment(s), with original packaging included.
  • -Items purchased elsewhere must be returned to original store location where purchased.
  • -Exchanges: If you made a sizing error or simply wanted to order another style instead, we simply ask that you follow the guidelines below to return your existing order (within 30 days for a full refund or within 90 days for an Andy & Evan online store credit) and place a brand new order for your desired items. Please note: shipping and handling charges are non-refundable.

Refunds & Credits:

  • -Refunds are made to whatever original payment method was used, once product is received at our warehouse.
  • -Credits are issued to the official email address on file, once product is received at our warehouse. 
  • -Refunds & Credits are issued within 30 days (but generally sooner), and a confirmation email will be sent notifying you.

Returns:

  • -To return an item, you must first submit your request at our return page. You can begin the process by using the link below:

CLICK HERE TO SUBMIT A RETURN >

  • Returns should be sent to:

Andy & Evan Industries, Inc.

ATTN: Web Returns

261 West 35th Street , Unit 702

New York, NY 10001

  • -Please be sure to include a copy of your Return Authorization Form with your return, and please write the RA# on your box to help expedite processing.
  • -Customer is responsible for cost of return shipments, except in the case of damaged, defective, or wrongly shipped product.
  • -We strongly encourage customers to insure their shipment as we are not responsible for lost returns or exchanges.

Further Assistance?

For assistance, please contact our customer support team at (212) 967-7908 or by email at customerservice@andyandevan.com. For our full Shipping & Returns Policy please click HERE

2015 Andy and Evan Industries, Inc. All rights reserved.

 

 

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